Privacy Policy

Name: Mileinwer - Mobile Game Development & Trading Analytics
Address: Sejong-daero 198, Daejeon, South Korea
Telephone: +82 10-6396-4702

Your privacy is fundamental to our mission. Learn how Mileinwer Technologies protects and handles your personal data with transparency and responsibility.

Our Privacy Commitment

What This Policy Covers

This Privacy Policy describes how Mileinwer Technologies ("we," "our," or "us") collects, uses, discloses, and safeguards personal information when you use our mobile game development and trading analytics services. We are committed to protecting your privacy and ensuring transparency in all data processing activities.

Our services include mobile game development platforms, trading analytics tools, and related digital services. This policy applies to all users of our websites, mobile applications, and associated services.

Effective Date

Last updated: December 15, 2024

Key Privacy Principles

Transparency in data collection and usage
Minimal data collection principles
Secure data storage and transmission
User control and rights preservation
Compliance with global privacy standards

Information We Collect

We collect various types of information to provide and improve our services, ensuring you have the best possible experience with our mobile game development and trading analytics platforms.

Personal Information

Name and contact details
Account credentials and preferences
Payment and billing information

Usage Data

Device and browser information
Pages visited and features used
Time spent on our platforms
Performance metrics and errors

Technical Data

Operating system and app versions
Cookies and tracking technologies
Game performance analytics

How We Use Your Information

We use the collected information to deliver exceptional services, enhance user experience, and continuously improve our mobile game development and trading analytics platforms.

1 Service Provision and Account Management

Your personal information enables us to create and maintain your account, providing secure access to our mobile game development and trading analytics services. This includes user authentication, profile management, and personalized service delivery.

Account creation and authentication
User profile and preference management
Service delivery and feature access

Core Services

Mobile game development tools, trading analytics dashboards, data visualization platforms, and collaborative development environments.

2 Service Improvement and Analytics

Analytics & Insights

Understanding user behavior patterns to enhance our platforms, optimize performance, and develop new features that meet your evolving needs.

We analyze usage patterns and performance metrics to continuously improve our services. This helps us identify popular features, optimize user workflows, and develop innovative solutions for mobile game development and trading analytics.

Usage analytics and behavior tracking
Performance optimization and bug fixes
Feature development and enhancement

3 Communication and Support

Customer Support

Providing responsive assistance, technical support, and resolving user inquiries related to our platforms and services.

Service Updates

Informing users about service updates, new features, maintenance schedules, and important service-related announcements.

Marketing Communications

Sending relevant updates, newsletters, and promotional content about our services (with user consent and opt-out options).

Information Sharing & Disclosure

We maintain strict guidelines regarding information sharing, ensuring your personal data is protected and only disclosed when necessary for legitimate business purposes.

We DO NOT Sell Personal Information

Mileinwer Technologies does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your privacy is not for sale.

Service Providers

We work with trusted third-party service providers to deliver our services effectively. These partners are bound by strict confidentiality agreements and can only use your information for specified purposes.

Cloud hosting and infrastructure providers
Payment processing and financial services
Analytics and performance monitoring tools
Customer support and communication platforms

Legal Requirements

We may disclose your information when required by law, regulation, or legal process, or when we believe such disclosure is necessary to protect our rights, property, or safety, or that of our users or the public.

Legal Bases for Disclosure

• Court orders and legal mandates
• Regulatory compliance requirements
• Fraud prevention and security
• Protection of rights and property

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, with appropriate notice and continued protection.

Transfer Protection

All business transfers maintain the same level of privacy protection outlined in this policy.

Data Security Measures

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption & Protection

End-to-end encryption for data transmission
AES-256 encryption for data at rest
Secure HTTPS connections
Multi-factor authentication support

Access Controls

Role-based access management
Regular security audits and reviews
Principle of least privilege
Employee security training

Monitoring & Response

24/7 security monitoring
Intrusion detection systems
Incident response procedures
Regular vulnerability assessments

Security Certifications & Compliance

ISO

ISO 27001 Certified Information Security Management

SOC

SOC 2 Type II Compliance for Data Processing

GDPR

Full GDPR Compliance for EU Users

CCPA

CCPA Compliant for California Residents

Your Privacy Rights

We respect your privacy rights and provide you with control over your personal information. Here's how you can manage your data and privacy preferences.

Right to Access

You have the right to request access to the personal information we hold about you. This includes details about how your data is processed and used.

Request Information About:

• Categories of personal data collected
• Sources of your information
• Purposes of data processing
• Third parties with whom data is shared

Right to Rectification

You can request correction of inaccurate or incomplete personal information. We will update your records promptly to ensure data accuracy.

Update Your Information:

Account settings, contact details, preferences, and profile information through your user dashboard or by contacting our support team.

Right to Erasure

You may request deletion of your personal information under certain circumstances. We will process your request while maintaining necessary legal obligations.

Data Deletion Options:

• Account deletion through settings
• Specific data removal requests
• Complete account termination

Right to Data Portability

You can request a copy of your personal data in a structured, machine-readable format for use with other services or platforms.

Export Formats Available:

• JSON format for developers
• CSV for spreadsheet applications
• PDF summaries for personal records

How to Exercise Your Rights

Account Dashboard

Access privacy settings and manage your information directly through your user account dashboard.

Contact Support

Reach out to our privacy team for assistance with data requests and privacy-related inquiries.

Response Timeline

We respond to all privacy requests within 30 days and provide regular updates on progress.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized services on our platforms.

What Are Cookies?

Cookies are small data files stored on your device when you visit our websites or use our applications. They help us remember your preferences, analyze how you interact with our services, and provide a personalized experience.

Essential Cookies

These cookies are necessary for our websites and applications to function properly. They enable core features like account authentication, security, and basic functionality.

User session management
Security authentication
Load balancing and performance

Analytics Cookies

These cookies help us understand how visitors interact with our websites and applications, allowing us to improve user experience and optimize our services.

Page view tracking
User behavior analysis
Performance monitoring

Types of Tracking Technologies

Web Beacons

Tiny images that track when emails are opened or pages are viewed, helping us measure the effectiveness of our communications.

Mobile Identifiers

Device-specific identifiers that help us provide relevant content and track app usage patterns across sessions.

Pixel Tags

Small code snippets that track user interactions and measure the effectiveness of marketing campaigns.

Managing Your Cookie Preferences

Browser Controls

Most web browsers allow you to control cookies through their settings. You can choose to block all cookies, receive notifications when cookies are set, or delete existing cookies.

Block all third-party cookies
Clear browsing data regularly

Our Cookie Settings

You can also manage your cookie preferences directly through our privacy settings panel, which allows granular control over different types of tracking technologies.

Available Controls:

Essential cookies (required) Analytics cookies Marketing cookies

Contact Our Privacy Team

Have questions about your privacy or want to exercise your rights? Our dedicated privacy team is here to help with any privacy-related inquiries.

Privacy Contact Information

Office Address

Mileinwer Technologies

Sejong-daero 198

Daejeon, South Korea

Email

info@mileinwer.com

Privacy-related inquiries

Phone

+82 10-6396-4702

Mon-Fri: 9:00-18:00 KST

Response Times

General Privacy Inquiries 24-48 hours

Data Access Requests 3-5 business days

Data Deletion Requests 7-14 business days

Complex Privacy Cases Up to 30 days

Get in Touch

Whether you need help with privacy settings, want to exercise your rights, or have questions about how we handle your data, our privacy team is ready to assist you.

Common Privacy Requests

Account data export requests
Information correction or updates
Account deletion and data removal
Cookie and tracking preferences
Marketing communication opt-outs

Prefer Direct Contact?

For immediate assistance or urgent privacy matters, you can also visit our office in person during business hours.

Visit Contact Page

Policy Updates & Changes

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes.

When We Update This Policy

Changes to our data collection practices or purposes
Introduction of new services or features
Changes in legal requirements or regulations
Enhancements to security measures
Improvements to user rights and controls

How We Notify You

We will inform you about policy changes through multiple channels to ensure you stay informed about how we handle your personal information.

In-app notifications and alerts
Prominent notices on our websites
Updated policy version with change log

Version Control

Version 2.1 Current

December 15, 2024

Updated cookie management and added new user rights

Version 2.0

September 1, 2024

Major revision for GDPR compliance

Your Rights After Updates

If you disagree with any changes to this Privacy Policy, you have several options to manage your continued use of our services.

Stay Informed

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. If you have any questions about policy changes, our privacy team is always available to help.

Contact Privacy Team Review Current Policy

Additional Resources

Explore related policies and resources to better understand how we protect your privacy and manage your data across all Mileinwer Technologies services.